FAQ

Majority of our University’s services are conveniently available online.

All payments must be made online(www.epay.mgu.ac.in).

Applications for equivalency, eligibility, migration, inter-college transfer, medium of instruction, and course certificates must be submitted online.

* In order to receive the Confidential Mark list, a prescribed form available at the examination store of the University, must be duly filled    out, accompanied by the receipt of the epayment and a covering letter, with an addressed envelope to be directed to the institution.

* For candidates who opt to apply for their course certificates online, certificates on letterhead will not be provided.

* Those who require a certificate on letterhead must apply separately on a white paper for ‘other certificate’, along with the required fee.

Marks secured on revaluation will be automatically added to the original marks online without the need of any request from the candidates.

* Rank certificates are issued to candidates who secure positions from 1st to 3rd in the rank list and candidates who secure positions    from 4th to 10th, are issued position certificates .

* Upon the release of the 6th semester examination results, provisional position lists and provisional certificates will be made                available and provisional certificates will be issued upon request from the candidates.

* Following the conclusion of the revaluation process, the position lists will be finalised and final position certificates will be issued      upon request.

* Students have the option of either obtaining the application form for a provisional or final position certificate, from the University        examination store or download it from the MGU website (www.mgu.ac.in).

* In addition to submitting the application form, students must also include a self-attested copy of their final  mark list or result.

* If a downloaded form is used, an additional fee must be paid in addition to the standard application fee.

* Request for duplicate Degree Certificate /mark list , copy of Class X  certificate, an affidavit from the Notary on a stamp paper of Rs       100/-, confirming the certificate’s irrecoverable loss, ensuring that the Degree Certificate/ mark list will be surrendered to the University    in the event of the same being recovered in future and that the duplicate certificate will not be misused for any purpose.

* A letter from the College principal affirming that the candidate has not been involved in any case of malpractice and no such case is        pending against him/her and that the College does not have any objection in issuing a Duplicate Degree Certificate to the candidate.

* Ensure that the details on the certificate are correct.

* Two sets of  clear copies (having sufficient space for attestation thereon )of all the documents to be verified or attested and specific         forwarding letters if any, as may be stipulated by the agency seeking verification (for e.g., WES verification form).

* Photocopy of SSLC or equivalent shall be submitted online.

* The verified/attested documents will be sent in a sealed cover to the address mentioned in the application form.

Official transcripts of marks 

Requests for official transcripts of marks are managed by the examination branch.

 a)Affiliated colleges

   To obtain official transcripts of marks, submit an online application  along with the copies of your SSLC or equivalent certificate,         copies of all mark sheets issued and the prescribed fee.

 b)Autonomous colleges

   Submit the original trancript of marks (offline) issued from the college and a copy of the same, copies of SSLC or equivalent                 certificate and  all mark sheets issued, along with the receipt of the fee remitted online, at the University.

Official transcripts of  syllabus

Requests for  official transcripts of syllabus are managed by the academic branch  .

 a)Affiliated colleges

   Submit the copy of the syllabus of the programme, SSLC or equivalent certificate and  all mark sheets issued (offline), along with         the receipt of the online fee payment, at the University.

b)Autonomous colleges

  Submit the original trancript of syllabus issued from the college and a copy of the same, copies of SSLC or equivalent certificate          and  all mark sheets issued (offline), along with the receipt of the fee remitted online, at the University.

If candidates do not have the hall tickets, they can apply for duplicate hall tickets by submitting the prescribed form available at the examination store of the University /  website(www.mgu.ac.in) with  an additional fee for the same.

*  There is no prescribed application form for applying for cancellation of an examination.

*  A written request of the candidate shall be submitted along with a certificate from the Principal of the institution concerned to the           effect that the applicant has not been involved in any kind of malpractice in the University examinations and the receipt of the                   epayment.

 * All the mark lists (instead of mark lists, the hall tickets issued in the case of examinations of which mark lists are not issued) shall be     surrendered with the application.

*  Apply online for the consolidated mark lists after the successful completion of the  programme.

*  Submit the self attested copies of mark lists/grade cards of all the examinations you have taken, including any supplementary exams.

*  Fee for Provisional Certificate is collected from regular students along with the fee for the 6th semester examination.

*  Applications for name corrections shall be submitted offline.

*  There is no prescribed application form for name correction.

* Candidates who wish to get their names corrected in Degree Certificate/mark lists/grade cards already issued should apply for the          same with a request along with the original Degree Certificate/ mark lists / grade cards to be corrected and attested copies of  Class X    /qualifying certificate and the required fee.

* Original certificate of Class X is to be produced for verification.

Ensure that all previous revaluation processes are resolved before applying for your certificate.   Download the form for cancellation of the revaluation request and email the same to  the section concerned.

Please note that a common reason for the rejection of Degree certificate applications is pending revaluation requests.

If there are any objections to your application, you will be notified via email within 10 days to rectify the errors.

a)Affiliated colleges

*  For affiliated colleges, students can apply for Degree certificate online, through the fast track/ordinary mode.

* Once your application for the certificate has been successfully submitted and processed, you will receive an application number. It       is an important reference point for tracking the status of your request.

* Keep this application number safe and readily accessible for any future inquiries or updates regarding the progress of your Degree       certificate.

b) Autonomous colleges

*  For autonomous colleges, there is only a fast track (offline) service.

*  Candidates have to remit a special fee in addition to the normal fee under the fast track system.

*  Download the application form from the website of the University and send it along with self attested copies of the Class X and            Class XII certificates, and all the grade Cards from 1st semester to 6th semester, including those of reappearances, if any, to the          address specified above.

While making a payment through the University portal (www.epay.mgu.ac.in), please note that the search fee and transmission fee must be paid in addition to the prescribed fee.

The Controller of Examinations, Mahatma Gandhi University, Priyadarsini Hills P.O., Kottayam – 686 560.

No, there is no need to visit the University for online-related matters.

To make use of the offline services, kindly reach out to the University’s front office (enquiry/single window/call centre) either by paying a visit to the campus or by contacting the following numbers.

0481- 2733505, 2733516, 2733580, 2733626

Submission of your applications for these services is to be done through the designated portal www.mgu.ac.in.